Refund Policy

Last Updated: August 15, 2026

At MAN HOUSE, we want you to be satisfied with your purchase. This Refund Policy explains our rules regarding cancellations, returns, exchanges, and refunds.

Order Cancellation

You may request to cancel or modify your order within 2 hours of placing the order, provided that the order has not yet entered the preparation or fulfillment process.

Once an order has entered fulfillment, cancellation may no longer be possible.

To request a cancellation, please contact MAN HOUSE as soon as possible.

Returns

If you are not satisfied with an eligible product, you may request a return within 14 days of receiving your order.

To qualify for a return, the product must generally:

• Be unused

• Be in its original condition

• Be in its original packaging where applicable

• Not be damaged due to customer misuse

• Include the relevant order information

Certain products may be excluded from returns where permitted by law.

Non-Returnable Items

Returns may not be accepted for products that:

• Have been used or damaged after delivery

• Are personalized or made specifically for the customer

• Cannot reasonably be returned for hygiene or safety reasons

• Are otherwise excluded by applicable law or clearly identified as non-returnable before purchase

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please provide your order number and, where appropriate, clear photographs showing the issue.

We will review the situation and may offer a replacement, refund, or another appropriate solution.

Refunds

Once an approved return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will generally be issued to the original payment method.

The time required for the refund to appear in your account may depend on your bank or payment provider.

Return Shipping

Unless the product is defective, damaged, or incorrectly supplied, return shipping costs may be the responsibility of the customer.

Where a return is approved because of an error on our part, MAN HOUSE may cover reasonable return shipping costs as required by applicable law.

Exchanges

If an exchange is available for the purchased product, please contact us before sending the product back.

Availability of replacement products may depend on stock.

Contact Us

For questions regarding returns or refunds, please contact MAN HOUSE using the contact information provided on our website.

MAN HOUSE